I emailed Sizzix, and much to my surprise, I was told that not only would they send me a new one, but they'd ship it right away! What?! I just needed to send them the broken machine for their quality control department to look at, and a copy of the receipt for proof of ownership. Since we couldn't locate my receipt, they sent me a FedEx label to ship it (their cost), and said they'd send me a new one when they receive it. Whoopeeee!
I received the label and shipped it March 2nd. I emailed them a couple of days ago to see if they received it, and I received this response yesterday:
It says they received my Vagabond, but not the paperwork yet. She's going to send a new one out right away and get a tracking number to me.
But, what about the contest? Never fear ... just in case I don't get my new little baby before the contest ends, I'm just gonna post the pic of the email in the meantime! ha Is that creative enough for ya?